We accept Visa, MasterCard, Discover and American Express.
Online orders may be paid by all major credit cards.
For phone orders please have your complete order ready, along with your credit card information. If we do not answer,
please leave a message. We may be working in the warehouse or meeting order fulfillment needs. For toll free ordering call 1-
866-202-6623. You will be notified via email when your order has been processed and is going to ship. Credit card numbers
are not kept on record.
Payments made by check require 10 days to clear. Orders are entered into our system when payment has been received. You
will be notified via email when your check has cleared and the order is going to ship.
Orders paid for with a US Money Order ship upon receipt of payment. You will be notified via email when your money order
has arrived and the order is going to ship.
Make all checks and Money Orders payable to:
Ice Chips Candy LLC
P.O. Box 2401
Yelm, WA 98597
Product Quality Guarantee:
We are so certain that you will be completely satisfied with our delicious Ice Chips Candy, that we offer a 30
day unconditional money back guarantee*.
If you are not completely satisfied – for any reason – return the product to us within 30 days for a complete refund less
shipping fees. Please ship any unused portion of the products with their original containers, plus your name and invoice or
order number, via prepaid USPS to the following address:
Ice Chips Candy LLC
PO Box 2401
Yelm, WA 98597Terms
Net Terms are available only for licensed companies, and terms accounts are not available for individuals. To request Net
Terms, please fill out the form on the “Wholesale Inquiries” page of the website, or contact customer service at 1-866-202-
6623 or e- mail Info@IceChipsCandy.com
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please
contact us immediately after your package arrives via email. Please tell us what is wrong with the item and the remedy you
are seeking (credit or replacement). We will not accept a returned item unless you have communicated with us first.
Information we collect (name, address, email) is solely for the purpose of our business dealings with you (so we can ship you
your order). We will keep your name and contact information on file, for this purpose only. We will not release, sell or give
away your personal information or email address to anyone.
Services and Conditions of Use
Statements made on this web site and information provided here, in our literature or verbally discussed have not all been
reviewed or approved by the FDA. Neither this web site, the information presented on this web site, or the products
mentioned on, or sold herein, are meant to treat, diagnose, cure, or prevent any disease. As part of our service, we agree to
provide you with information, products and other services that we may decide to offer, subject to the terms of this
agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue
to agree to use our products, information and services in a manner consistent with all applicable laws and regulations and in
accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be
referred to as ‘customer’ in this agreement.
Limitation Of Liability And Warranty
Customer agrees that use of information and products provided by, or offered by IceChipsCandy.com and/or Healing Leaf
LLC.com are entirely at customer’s own risk. Services, information and products are provided ‘as is’, without warranty of any
kind, either expressed or implied, including without limitation and warranty for information, services or products provided
through or in connection with IceChipsCandy.com/Healing Leaf LLC.com. Specifically, we disclaim any and all warranties, including without limitation: 1) Any warranties concerning the availability, accuracy or content of information, products or
services; and 2) Any warranties of title or warranties of merchantability or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission,
interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or
destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior,
negligence, or under and other cause of action. Customer specifically acknowledges that Ice Chips Candy LLC/Healing Leaf
LLC is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury
from the foregoing rests entirely with customer.
Neither Ice Chips Candy LLC/ Healing Leaf LLC nor any of it’s agents, consultants, affiliates or content providers shall be
liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service, information or
products or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply
to all content and products on IceChipsCandy.com and HealingLeafLLC.com.
Most retail orders are shipped within 48 hours, excluding Saturday and Sunday. We will notify you by email if there will be a
delay exceeding 5 business days.
We ship most packages using the US Postal Service. For orders exceeding weight limits for Priority Mail,
Customers agree to be responsible for all shipping charges incurred for the delivery of their packages including address
correction fees imposed by UPS for incomplete or incorrect addresses. UPS cannot deliver to a Post Office Box – If you select
UPS shipping and instruct us to ship to a PO Box shipping address at checkout, you can expect delays, address correction
fees and possibly reshipment fees. Special promotions and individual agreements between customer and seller are excluded.
If you require special arrangements for receipt/delivery of your packages please arrange them with your local delivery
person. We do not make these arrangements for you.
We do ship internationally via USPS.
“Ice Chips” in any of their forms are the copyrighted trademark of ice Chips Candy LLC. All products and names respectively
are also trademarked and property of Ice Chips Candy LLC.
Xylitol is approved by the FDA as a natural sweetener.
Not all information and statements presented on this site, in our literature and verbally discussed have been evaluated or
approved by the Food and Drug Administration. The information and products offered on this web site, in our literature and
verbally discussed are not intended to diagnose, treat, cure or prevent any disease.
The information on this site is for general reference and educational purposes only. It is not intended to diagnose, prescribe
or promote any direct or implied health claims. This information is not intended to replace professional medica/dental
advice. You should not use this information to diagnose or treat any health problems or illnesses without consulting your
physician. We present the products on this site and the information supplied here, in our literature and verbally discussed
without guarantees, and we disclaim all liability in connection with the use of these products and/or information. Any
person making the decision to act upon this information is responsible for investigating and understanding the effects of
their own actions.